You have the right to withdraw from the agreement without penalties and without explanation in a period of (14) fourteen business days of receiving the goods. What you need to do is give us notice of your intention to withdraw from the agreement by e-mail to the address [email protected]. After receiving our authorization and within the same period of (14) fourteen business days, you have to return the goods in full and packed in their original carton, with relevant receiving note and adequately packaged, to the following shipping address:
Via Autostrada 32, 20126 - Bergamo, Italy
Tel +39 035 690130
Shipping charges for returning the goods are borne by the customer, unless otherwise agreed. As soon as we have received the items Your account will be credited directly after receipt and review of the returned products. Please note that returned goods must be in condition such as corresponds to normal use for the purposes of checking - as would be normal for the purposes of trying on in a shop - and with the original label still attached. Miomojo guarantees products against manufacturing defects and reserves the right to determine if returned products are the result of defective manufacturing or damage caused through use.
We will refund you the value of the goods for which we have authorized the return right, to the credit card, bank account or PayPal account used for the payment of the order, within 14 days.