You can return any item purchased on Miomojo within 14 days of the delivery date. Here is how:
- Contact our customer care service via mail customercare@miomojo,com or via Phone +39 035 690130.
- Make sure the merchandise you return is in its original condition, tags and packaging included, otherwise we will be unable to accept your return and issue a refund.
- Pack the items in the order box (or any rigid carton box). Please read carefully our return policy in the legal area, point 5.
- Once your package reaches the warehouse, please allow 3 to 7 business days (depending on peak times) for your return to be processed. If your return does not meet the conditions listed, the package will be sent back to you. When your return has been accepted, your refund will be issued and you will receive a confirmation email.